Careers: Work With Us Looking to join the MUCCU team? We are committed to building a better tomorrow, for our employees, our members, and our community. Our mission is to support individuals at every life stage and economic situation, and that same care extends to our team. MUCCU offers a supportive, people-first workplace with competitive benefits including health insurance, life insurance, a 401(k) with employer match, 11 paid holidays, and paid time off. If you’re looking for a meaningful career with an organization that values growth, service, and community impact, apply today!Click here to fill out application
Full-Time Member Service Representative
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Member Service Representative to join our team and serve our members and the community. As a Member Service Representative, you’ll play an important role in creating exceptional member experiences. You’ll be one of the key points of contact for our members, helping build trust, solve problems, and create lasting relationships that foster member loyalty.Day-to-day responsibilities include:
Process member financial transactions accurately and efficiently.Answer member questions and resolve issues with professionalism and care. Identify opportunities to help members improve their financial well-being. Educate members about products and services that may benefit their individual needs. Build positive, lasting relationships with members through exceptional service. Provide prompt, professional, and courteous support to colleagues and other departments. Contribute to a positive, collaborative team environment.
Enthusiasticand friendly.Self-motivatedand takes initiative. Comfortable interacting with people from diverse backgrounds. Detail-oriented and dependable. Passionate about helping others and providing exceptional service. Interested in growing their knowledge of financial services and supporting the financial well-being of our members.
Full-time schedule of approximately 35–40 hours per week. Must be available to work during regular hours, including occasional Saturdays. Demonstrated accuracy and attention to detail when handling cash and financial transactions.Ability to assist members by telephone and in person in a professional, friendly, and efficient manner. Adaptable and comfortable working in an environment where priorities and needs may change. Ability and willingness to learn and follow applicable federal regulations, creditunion policies, and procedures. Strong reliability and consistent attendance. Basic computer skills and the ability to learn and navigate financial service software. Strong communication and interpersonal skills. Ability to work effectively both independently and as part of a team.
Part-Time Member Service Representative
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Member Service Representative to join our team and serve our members and the community. As a Member Service Representative, you’ll play an important role in creating exceptional member experiences. You’ll be one of the key points of contact for our members, helping build trust, solve problems, and create lasting relationships that foster member loyalty.Day-to-day responsibilities include:
Process member financial transactions accurately and efficiently.Answer member questions and resolve issues with professionalism and care. Identify opportunities to help members improve their financial well-being. Educate members about products and services that may benefit their individual needs. Build positive, lasting relationships with members through exceptional service. Provide prompt, professional, and courteous support to colleagues and other departments. Contribute to a positive, collaborative team environment.
Enthusiasticand friendly.Self-motivatedand takes initiative. Comfortable interacting with people from diverse backgrounds. Detail-oriented and dependable. Passionate about helping others and providing exceptional service. Interested in growing their knowledge of financial services and supporting the financial well-being of our members.
Part-time schedule with flexible hours (approximately 15–25 hours per week including Saturdays). Demonstrated accuracy and attention to detail when handling cash and financial transactions.Ability to assist members by telephone and in person in a professional, friendly, and efficient manner. Adaptable and comfortable working in an environment where priorities and needs may change. Ability and willingness to learn and follow applicable federal regulations, creditunion policies, and procedures. Strong reliability and consistent attendance. Basic computer skills and the ability to learn and navigate financial service software. Strong communication and interpersonal skills. Ability to work effectively both independently and as part of a team. 
