Online Banking

Travel Information

If you're traveling out of the area and plan to use your MUCFCU Miami VISA Gold Card, VISA Classic Card, or MasterCard Check/Debit Card:

  • You must let us know in advance what locations you will be traveling to, and the dates of travel. (Your cards may not work unless you let us know in advance!)

  • We can determine if there is an ATM network that will honor your card.

  • We will notify our Fraud Monitoring Service of your travel plans. To protect you, they will follow your card activity and respond appropriately in the event of misuse.

Important:  After the high-profile retail security breaches in recent years, many financial institutions and card issuers have updated their security procedures. Now, whenever you plan to use your credit or debit cards anywhere outside the country OR over 200 miles away from your home within the U.S.A., you should let your credit union or bank know about your travel plans.

Call us at (513) 523-8888, or stop by any MUCFCU branch to set up your cards for travel.

(Online travel information submission is temporarily unavailable for maintenance, but should return soon. We apologize for any inconvenience.)

Don't forget -- you can keep tabs on your account while you're away with the credit union's Online Services, including Mobile Banking, Online Bill Pay, and Online Credit Card Activity. Click the links above or stop by an MUCFCU branch for details.

Also, remember that identity thieves and fraudsters operate all over the world. So be sure to protect your personal information while you're at home or away. Read our information on Security & Privacy by clicking here.


updated 1/6/2023


Lost/Stolen/Fraud Help

If you believe that one of your card numbers or PIN number has been lost or stolen, or if you notice fraudulent charges on your card, please call us immediately

During Business Hours:
(513) 523-8888

After Business Hours:
Miami VISA Credit Cards

MasterCard Debit/ATM Cards

From Outside North America (Debit or ATM Cards only)
+1 812-647-9794

(513) 523-8888 opt. 1
(leave message)


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Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.


Certain restrictions may apply to the products and services described above. Contact the credit union for details. MUCFCU is not an entity of Miami University.