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Travel Information

If you're traveling out of the area and plan to use your MUCFCU Miami VISA Gold Card, VISA Classic Card, or MasterCard Check/Debit Card, keep these helpful tips in mind.

  • You must let us know in advance what locations you will be traveling to, and the dates of travel. (Your cards may not work unless you let us know in advance!)
  • We can determine if there is an ATM network that will honor your card.
  • We will notify our Fraud Monitoring Service of your travel plans. To protect you, they will follow your card activity and respond appropriately in the event of misuse.

Important:  After the high-profile retail security breaches that occurred in late 2013 and early 2014, many financial institutions and card issuers have updated their security procedures. Now, whenever you plan to use your credit or debit cards anywhere outside the country OR over 200 miles away from your home within the U.S.A., you should let your credit union or bank know about your travel plans.

Call us at (513) 523-8888, or stop by any MUCFCU branch to set up your Miami VISA Card or MasterCard Check/Debit Card for travel today.

Don't forget -- you can keep tabs on your account while you're away with the credit union's Online Services, including Mobile Banking, Online Bill Pay, and Online Credit Card Activity. Click the links above or stop by an MUCFCU branch for details.

Also, remember that identity thieves and fraudsters operate all over the world. So be sure to protect your personal information while you're at home or away. Read our information on Security & Privacy by clicking here.


updated 11/19/2014


Lost/Stolen/Fraud Help

If you believe that one of your card numbers or PIN number has been lost or stolen, or if you notice fraudulent charges on your card, please call us immediately

During Business Hours:
(513) 523-8888

After Business Hours:
Miami VISA Credit Cards
1-888-720-6836 opt. 2

MasterCard Debit/ATM Cards
1-800-354-5511 or

From Outside North America (Debit or ATM Cards only)
+1 812-647-9794

(513) 523-8888 opt. 0
(leave message)


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